The NALC Health Benefit Plan offers comprehensive coverage for your medical needs whether you need diagnostic and treatment services, maternity care, or well-child care. You can see a provider that is in our network or one that is not, but by choosing physicians and facilities that are in our network of preferred providers, you'll save money and avoid having to file claims.
Benefit You pay atOffice, outpatient consultation, or virtual visit
$25 copayment per office visit
35% after $300 deductible*
NALCHBP Telehealth virtual urgent care visit
$10 copayment per office visit
X-rays, other diagnostic services
15% after $300 deductible
35% after $300 deductible*
Other lab facility
15% after $300 deductible
35% after $300 deductible*
35% after $300 deductible*
35% after $300 deductible*
Office visit
Telemental/virtual vist
Other diagnostic services
$25 copayment per visit
$10 copayment per visit
15% after $300 deductible
35% after $300 deductible*
35% after $300 deductible*
35% after $300 deductible*
Annual Routine Physical Exam (age 3 or older)
Well Child Care (through age 2)
35% after $300 deductible*
35% after $300 deductible*
35% after $300 deductible*
You have access to more PPO providers and improved discounts, which means less out-of-pocket for you. The NALC Health Benefit Plan offers our members a nationwide PPO provider network with greater discounts through our partnership with the Cigna HealthCare Shared Administration OAP Network. Your identification card displays the Cigna HealthCare Shared Administration OAP Network logo that allows you to receive network discounts.
Cigna HealthCare OAP Network provides you with over 10,438 hospitals and 32.956 facilities and 5,253,106 specialists and primary care physicians nationwide.
Our network provider for mental health and substance use disorder benefits is OptumHealthSM Behavioral Solutions. The network has over 8,800 locations and 415,679 professionals—specialists recognized for their clinical specialty and quality rating to ensure that each patient receives the most skilled clinician possible.
To receive the maximum benefit for some outpatient services, you must follow a treatment plan authorized by OptumHealthSM Behavioral Solutions. Call 877-468-1016 to locate in-network clinicians and to receive authorization to see a provider. An Intake Counselor will assess your needs and refer you to an appropriate hospital or practitioner. A Care Manager will evaluate the practitioner's clinical assessment and the recommended treatment plan, and will certify the appropriate care.
Precertify Your Admission:
You, your representative, your physician or your hospital must call us before you are admitted to the hospital. If you have an emergency admission, you must precertify within 2 days of the admission. Call us at 877-220-6252, unless the admission is related to a mental health or substance abuse condition. In that case, call 877-468-1016. We will reduce benefits if the hospital stay is not precertified.
You do not need to precertify when you are admitted to a hospital outside of the United States or when another group health insurance, such as Medicare Part A, is the primary payor for the hospital stay. If you exhaust your Medicare hospital benefits and do not want to use your Medicare lifetime reserve days, you need to precertify by calling 877-220-6252.
More information about the precertification process, follow the benefit chart below. For a complete explanation of Physician Benefits or the precertification process, please view our official brochure.
Benefit You pay at35% after $450 per admission copay*