QA Manager
As a QA Manager, you are primarily responsible for quality control throughout the development of software by planning, organizing, and building testing protocols and managing teams of QA engineers and testers.
Essential Job Functions/Requirements:
- Establish and maintain quality assurance standard operating procedures (SOPs)
- Organize, manage, and assist manual and automated test engineers to ensure minimal production defect leaks
- Establish QA metrics and reporting dashboards for up and down stream stakeholders
- Establish User Personas in collaboration with Product Management and team
- Facilitate the decomposition of business requirements, into Use Cases and Acceptance Criteria
- Clearly document and thoroughly execute Acceptance Tests
- Organize and manage manual and automated test case libraries
- Participate in deployment testing exercises as needed
- Participate in all SCRUM events, including Backlog Grooming, Sprint Planning, daily stand-up and Sprint Review
- Mentor other QA team members and assist them with domain knowledge
- Lead Instructor Training on QA-related topics
- Keep abreast of changes in technology, standards, and relevant developments in IT & testing by maintaining professional competency through training, reading, and linkages with professional organizations
- Lead QA process improvement initiatives
- Collaborate effectively with team members and others in organization to resolve testing issues
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
Job Qualifications
Education
- Bachelor's degree or equivalent work experience
Experience
- 6+ Years software Quality Assurance experience with SaaS technology
- 6+ Years SDLC in an Agile/ SCRUM environment
- 4+ Years QA leadership experience
- Test Case Management, Defect Tracking and Quality Reporting
- Agile Software Testing
- Continuous Delivery
- Logistics or supply chain experience
Skills & Expertise
- Accuracy and attention to detail
- Professional demeanor
- Work effectively in a team setting
- Work efficiently across distributed teams
- Aptitude for learning new technologies and concepts
- Proficient time management abilities
- Manage multiple activities in parallel
- Strong oral and written communication skills
- Excellent organizational skills
- Ability to work independently
- Problem solver and project manager.
Other Abilities
- Identify and resolve workflow inefficiencies
- Communicate technical information to customer, vendor and various organizational units
- Adapt to Agile Testing practices
- In-depth knowledge of software testing principles, methodologies, automated testing
- Proficiency with SQL, .NET & C#
- Ability to facilitate root cause analysis for critical defects and/or system outages
Physical Demands (Travel, etc.)
- Required to participate in major releases (remotely or from office headquarters)
- Required to participate in maintenance releases (remotely or from office headquarters)
The Company/About Us
FreightPOP is a leading provider of cloud-based enterprise software, experiencing rapid growth with the support of venture funding. We believe in creating opportunities for our team members, combining accelerated experience with adaptive learning to pave the way for career success. Our shipping and logistics software is user-friendly, highly customizable, offering a rate shopping experience akin to Expedia, and seamlessly integrates with other software for a real-time, unified transportation management solution. Positioned for hyper-growth in a booming global market, FreightPOP is at the forefront of innovation.
We are an equal opportunity employer, seeking driven, entrepreneurial-minded individuals to join our purpose-driven company. At FreightPOP, our culture revolves around innovation, continuous improvement, collaboration, and accountability, with a strong emphasis on autonomy and responsibility within our team. Join us as we revolutionize the future of logistics and transportation management.
- Stay Grounded. Balance the 5 Fs–Faith, Family, Finance (work), Fitness, Fun
- Dream Big. Shoot for the stars in every endeavor.
- Light it up. Strive to be a source of light for those around us.
- Give Back. Make a difference in our communities.
- Go the Extra Mile. There's no traffic jam on it.
We encourage our team to have a positive work/home life balance. We know how to make our work environment enjoyable and rewarding. Here are some of the perks our team enjoys.
401k – Available to all employees.
